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Frequently Asked Quenstions

About Explicit Poets

What is Explicit Poets?

Explicit Poets is an independent Greek sunglasses and eyewear brand founded in Athens in 2017. The brand creates contemporary sunglasses that combine quality materials, thoughtful design, and accessible pricing, serving more than 150,000 customers across 50+ countries through its online store, flagship locations, and retail partners.

Where is Explicit Poets based?

Explicit Poets is headquartered in Athens, Greece.

Is Explicit Poets a Greek brand?

Yes. Explicit Poets is an independent Greek eyewear brand founded in Athens in 2017.

Is Explicit Poets an independent brand?

Yes. Explicit Poets is an independent, founder-owned eyewear brand.

Who is behind Explicit Poets?

Explicit Poets was founded by a group of friends in Athens with backgrounds in fashion, marketing, and business management.

What inspired the creation of Explicit Poets?

Our goal was to create stylish sunglasses that delivers quality materials, thoughtful design, and accessible pricing without the traditional luxury markup.

How many customers has Explicit Poets served?

More than 150,000 customers worldwide.

In which countries is Explicit Poets available?

Explicit Poets serves customers in more than 50 countries though our online store and through more than 100 retail partners.

What makes Explicit Poets different?

Explicit Poets combines modern and all time classic designs, a wide range of frame and lens options, quality materials, and accessible pricing, without the traditional luxury markup. With more than 50 frame designs, over 400 frame and lens combinations, the brand offers eyewear designed for both everyday wear and personal expression

Products & Materials

Why do customers choose Explicit Poets?

Customers choose Explicit Poets for its combination of design, quality materials, accessible pricing, and one of the widest selections of frame and lens combinations in its category. Our collections are designed to offer comfort, versatility, and style across a variety of environments and personal preferences.

Why are Explicit Poets sunglasses affordable?

Explicit Poets was founded on the belief that great eyewear should not come with a luxury price tag. By focusing on quality materials, thoughtful design, efficient production, and direct relationships with our customers, we are able to offer our sunglasses at accessible prices without the traditional luxury markup.

Are Explicit Poets sunglasses good quality?

Yes, all our models are built using durable materials and designed for consistent everyday use.

Are Explicit Poets sunglasses suitable for driving?

Yes. Explicit Poets sunglasses provide 100% UVA and UVB protection and meet UV400 standards, making them suitable for everyday outdoor use, including driving.

Are Explicit Poets sunglasses designed for everyday wear?

Yes. Both collections are designed for everyday use, combining comfort, durability, and contemporary design.

What is the difference between Original and Choice?

The difference between the 2 collections has to do with the materials used for the frame lenses and hinges.

  • Original: Lightweight polycarbonate frames and lenses
  • Choice: Premium acetate frames with CR39 lenses, anti-glare and anti-scratch coatings, and rivet hinges.
Why does the Choice Collection cost more than Original?

The Choice Collection uses premium acetate construction, CR39 lenses, anti-glare and anti-scratch coatings, and elevated detailing such as rivet hinges.

Do your sunglasses provide UV protection?

Yes. All Explicit Poets sunglasses provide 100% UVA and UVB protection and meet UV400 standards.

What are polycarbonate frames?

Polycarbonate is a lightweight and durable material offering excellent comfort for everyday wear.

What are acetate frames?

Acetate is a premium eyewear frame material known for durability, comfort, rich colors, and a high-quality finish.

What are CR39 lenses?

CR39 lenses are known for optical clarity, lightweight feel, and excellent visual performance.

What are anti-glare lenses?

Anti-glare coatings help reduce distracting reflections and improve visual comfort.

What are anti-scratch lenses?

Anti-scratch coatings help improve lens durability and resistance to everyday wear.

Are Explicit Poets sunglasses polarized?

No. All Explicit Poets sunglasses provide 100% UVA and UVB protection and meet UV400 standards. Selected Choice Collection models also feature anti-glare coatings for improved visual comfort.

Are Explicit Poets sunglasses unisex?

Yes. All styles are designed as unisex.

Which face shapes suit Explicit Poets sunglasses?

We offer styles suitable for round, oval, square, heart-shaped, and rectangular faces.

Can I add prescription lenses?

We do not offer prescription lenses directly. For customers planning to install prescription lenses, we generally recommend Choice Collection acetate frames. However, many customers have also successfully fitted prescription lenses into Original Collection frames through their local optician.

How many designs do you offer?

Explicit Poets offers more than 50 frame designs and over 400 frame and lens combinations.

What lens colors does Explicit Poets offer?

Explicit Poets offers a wide variety of lens colors and tints, ranging from classic dark lenses and gradients to lighter fashion tints. Depending on the style, customers can choose from neutral, colored, and gradient lenses, including gray, green, brown, blue, pink, yellow, purple, peach, and more.

Are Explicit Poets sunglasses only designed for sunny conditions?

No. While many Explicit Poets styles are designed for bright outdoor environments, we also offer lighter-tint lenses that are popular for fashion-focused wear, social occasions, nightlife, festivals, and other lower-light settings.

Orders

How do I know my order was placed successfully?

You will receive an order confirmation email immediately after completing your purchase. If you don’t see it within a few minutes, check your spam or promotions folder.

When will I receive my order confirmation email?

Order confirmation emails are sent automatically within minutes of completing your checkout. If you haven’t received it after 10–15 minutes, please contact support to verify your order status.

Can I change or cancel my order after placing it?

We process orders quickly to ensure fast shipping, so changes or cancellations are only possible within a short window after purchase and before shipping. If you need to modify your order, contact us as soon as possible and we will do our best to help.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking link. You can use this link to follow your delivery in real time.

What should I do if I entered the wrong address?

If your order has not been shipped yet, contact us immediately so we can update your details. If the order has already been dispatched, we may not be able to modify the address, depending on the carrier.

Why is my order delayed or still processing?

Orders may take longer to process during peak periods or if additional verification is required. International shipping times may also vary depending on the destination and courier conditions. If your order seems delayed beyond the expected timeframe, contact us with your order number.

Can I combine multiple orders?

We are unable to automatically combine separate orders once they are placed, as each order is processed individually to ensure fast fulfillment and accurate shipping.

If we notice multiple orders placed the same day to the same address , our team may contact you to confirm whether they were intentional. When possible and depending on fulfillment status, we will do our best to combine them into a single shipment.

What payment methods do you accept?

All payments are processed securely through certified payment providers.

We accept a wide range of secure payment methods depending on your country.

These include major credit and debit cards (Visa, Mastercard, American Express, Maestro, UnionPay), digital wallets such as Apple Pay and Google Pay, Shop Pay, local payment methods (including Bancontact, iDEAL/Wero, and Klarna where available), as well as crypto payments in USDC.

Shipping, Returns, Warranty

Does Explicit Poets ship internationally?

Yes. We ship to customers in more than 50 countries. For more details refer to our Shipping Policy

How long does processing and shipping take?

Orders are processed within 24 hours, excluding weekends and public holidays. Once shipped, you will receive a confirmation email with tracking details.

How long does shipping take?

Shipping times vary by destination and shipping method.

Greece: 1–5 business days
Europe (EU): 1–3 business days (Express) or 4–9 business days (Standard)
Europe (non-EU) & North America: 1–4 business days
Rest of the world: 2–7 business days

International shipments are handled by DHL Express, while orders within Greece are delivered via Courier Center.

For full details and available shipping options, please refer to our Shipping Policy

Can I return my sunglasses if they don't suit me?

Yes. Online customers may request a return within 14 days of receiving their order. You can find all the details on our Refund Policy

Who pays for return shipping?

Return shipping costs are the responsibility of the customer.

Do Explicit Poets sunglasses come with a warranty?

Yes. We offer a two-year warranty against manufacturing defects.

Stores & Stockists

Where can I buy Explicit Poets sunglasses?

Explicit Poets sunglasses are available through our online store in more than 50 countries worldwide, our two flagship stores in Athens, and a network of more than 100 retail partners across Europe and the GCC.

Does Explicit Poets have physical stores?

Yes. We operate two flagship stores in Athens:

Care & Maintenance

What is included with every purchase?

Every pair includes a branded box, leatherette case, microfiber cloth, and protective pouch.

How should I clean my sunglasses?

Use the included microfiber cloth and avoid abrasive cleaners.

How should I store my sunglasses?

Store them in the included protective case when not in use. Avoid prolonged exposure to high heat (e.g. car dashboards or direct sunlight), which may affect frame and lens integrity.

Customer Support

How can I contact customer support?

You can contact our support team at info@explicitpoets.com. We aim to respond within 24–48 hours on business days.

Returns

For questions regarding returns you can contact us at returns@explicitpoets.com and include your order number so we can assist you faster.